Simona Riftin
Articles
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Australian Payday Super and other Legislative Updates
Read on for more information on Payday Super with Jobpac, as well as some updates on QLD PTA Certification and PTRS by Andrew Tucker, Trimble Product Manager Preparing for Payday Super: A Roadmap f...
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FAQ - Understanding How We Prioritize Support Cases
When you submit a support request, we want you to know exactly how it’s managed. Our goal is to resolve issues efficiently while focusing on the impact to your business. Here’s how we prioritize ca...
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Submit Support Cases via the ProjectSight Portal
We’ve made it easy for ProjectSight users in Australia to get help and log support tickets.Please visit the ProjectSight Help Center For more information about ProjectSight Estimate, please visit:...
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Submit Support Cases via the B2W Portal
We’ve made it easy for B2W users in Australia to get help and log support tickets.Please visit the B2W Help Center For more information about B2W Estimate, please visit: https://buildingpoint.com....
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Access Trimble Trust Portal for Security & Compliance Info
The Trimble Trust Portal has just been updated with the latest compliance certificates for Jobpac Connect. If you have questions about security ratings, standards, or compliance documentation, the...
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Child Support and the Protected Earnings Amount for Year 2026 (Australia)
The Protected Earnings for Child Support has been changed starting this January 2026.DetailsTo update the Child Support and the Protected Earnings: The screen will direct you to Tax Rate Maintena...
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Jobpac Chatbot – FAQ
Using Jobpac AssistantJobpac Assistant is an AI-powered tool designed to help you quickly find answers to Jobpac questions using official documentation and release notes.What can Jobpac Assistant d...
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Support Contact for Jobpac Connect
📞 02 9492 4125🕗 8:00 AM – 5:00 PM AEST, Monday to Friday Please raise a ticket via Submit a request once you are logged in
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FAQ on Upgrading to Trimble ID
Here are answers to some of the most frequently asked questions about upgrading to Trimble ID, where Jobpac Connect customers will have Trimble ID sign-on enabled, and both classic and VPID sign-on...
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Prepare for the Upgrade to Trimble ID (TID)
We plan to transition all Jobpac Connect customers to Trimble Identity by the end of 2025. To ensure a smooth transition, we will inform you in advance about the activation date for Trimble Identi...