Please note: You will continue to have access to support.viewpoint.com.
You can still:
- View all previously raised cases
- Search and view Knowledge Base articles
From 26th September
- No new cases should be submitted in the Viewpoint portal, as the queue will no longer be monitored.
- We are in the process of transitioning open and pending cases to the BuildingPoint Support Portal, including all attachments and case history.
- You will be notified by the Support team once your case has been successfully transferred.
- In the meantime, please share the Viewpoint Case Number you'd like an update on with the Support team. They’ll create a corresponding case in the BuildingPoint portal to continue the workflow
Comments
Please sign in to leave a comment.