Update: From 11th May 2026 Viewpoint Support portal will be moving to Trimble Support portal
From 26th September
- No new cases should be submitted in the Viewpoint portal, as the queue will no longer be monitored.
- We are in the process of transitioning open and pending cases to the BuildingPoint Support Portal, including all attachments and case history.
- You will be notified by the Support team once your case has been successfully transferred.
- In the meantime, please share the Viewpoint Case Number you'd like an update on with the Support team. They’ll create a corresponding case in the BuildingPoint portal to continue the workflow
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