Register for a Jobpac Connect Support Account

Step 1: Fill in the Support Access Request Form

Before you can submit a support ticket via our Help Center, you’ll need to register for a Jobpac Connect Support Account:  Support Access Request Form       

🔎If you currently have "FULL" access on the Viewpoint Support Portal. Please Fill in this form to confirm support portal access for all users who should be able to log in and submit requests > Confirm Support Portal Access 

 In some cases, we may need to confirm your access with your organisation’s approved contacts before completing your registration. If required, you’ll be cc’d on the communication.

Step 2: Create Your Password

Once your support access request has been successfully granted (usually within 24 hours), you’ll receive an email with a link to create your password for your Jobpac Connect Support Account.

Please follow the instructions in the email to set your password.

🔑 Important:
Make sure to save your password securely. You’ll need it each time you sign in to submit or track a support request.

3.Submit Your Request 

Once your password is created, you can proceed to submit your support request