Using your Field View Support Account helps you manage and track your requests effectively and ensure that you can ask questions or discuss information relating to your accounts with our support team securely.
Please visit our Trimble Help Center for self-help articles.
1. After you’ve registered successfully your Field View Support Account, you will need to sign in each time you submit a ticket. On the BuildingPoint Help Center Homepage, click on “Submit a request”.
2. Enter your email and password. If you don’t remember your password, use the ‘Forgot Password’ on the sign-in page to reset your password.
3. Once you’re signed in, you can complete the Request Form to submit your request.
Note: Please ensure you select FieldSolutions from the dropdown list
4. After submission, you can track your enquiries and also view other tickets within your organization. You can also update your details and password in your account.
5. If you have been given the permission to view all the requests submitted by your organisation, you can click on the tab ‘Organisation requests’ to view these.
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