Setting up bank feeds in Jobpac for CBA

This article explains how to set up an automated bank feed from Commonwealth Bank of Australia (CBA) into Jobpac so that bank statement data can be imported automatically for reconciliation.

Overview of the bank feed setup

Jobpac supports bank feeds using secure file transfer. For CBA, this is done through NetBank or CommBiz and a secure file transfer protocol (SFTP) connection.

The setup involves:

• asking CBA to configure your bank account for automated reporting via SFTP
• providing CBA with the information they need for connectivity and file delivery
• notifying Jobpac when the CommBiz auto request and configuration are complete
• providing Jobpac with the connectivity details and username so Jobpac can complete its configuration

Step 1 – Contact CBA to request a bank feed

Start by contacting your CBA bank representative and letting them know that your business wants to automate the download of bank statement data for use with Jobpac.

Key points for this step:

• explain that you need automated reporting via SFTP for bank statement files
• if the bank representative is not familiar with Jobpac, ask them to engage the transaction banking specialist and the client integration and transition team
• mention that they can refer to bank feed information in NetBank or CommBiz for guidance on their side
• be prepared to sign any registration or authorisation forms that CBA requires for setting up automated reporting

If you would like help when speaking with CBA or working through their setup process, you can log a professional services case so that a Jobpac consultant can assist you with the end to end bank feed setup.

Step 2 – CBA completes the CommBiz auto request

Once you have requested the bank feed, CBA will process a CommBiz auto request or similar configuration to enable automated reporting for your accounts.

When this is done, CBA will advise you that the CommBiz auto request has been completed. At this point:

• log a support ticket with Jobpac if you do not already have an open case for the bank feed
• provide Jobpac with the connectivity details requested by the bank setup (for example, connection parameters for SFTP)
• provide Jobpac with the username or account reference that CBA has confirmed for the file transfer

This information allows Jobpac to prepare the configuration needed to receive the bank statement files from CBA.

Step 3 – CBA completes configuration and you notify Jobpac

After CBA has finished configuring the bank feed, they will send you an email confirming that the setup is complete.

Once you receive this confirmation:

• reply to your existing Jobpac case or contact Jobpac support
• confirm that the CBA configuration has been completed
• re confirm the connectivity details and username you have been given by CBA

Jobpac will then complete the remaining configuration on the Jobpac side so that statement files delivered through SFTP can be imported into the relevant bank account in Jobpac.

After the bank feed is set up

Once both CBA and Jobpac configuration steps are complete, daily bank statement files will be available for import. You can then use Jobpac’s bank reconciliation functions to match these bank transactions against your Jobpac cash account transactions.

To keep the process running smoothly:

• monitor any notifications from CBA and Jobpac about file delivery or errors
• reconcile bank transactions regularly in Jobpac
• contact Jobpac support if bank files stop arriving or if there are repeated errors in the import process

Regular reconciliation helps you keep your cash balances accurate and up to date.

Getting help

If you need help at any stage of the CBA bank feed setup, you can:

• log a support ticket with Jobpac and include any connectivity or configuration details provided by CBA
• request professional services assistance if you want a consultant to manage the setup process with CBA and Jobpac on your behalf

This ensures that both the bank configuration and the Jobpac configuration are completed correctly and that your bank feed operates reliably.