Simona Riftin
Articles
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Prepare for the Upgrade to Trimble ID (TID)
We plan to transition all Jobpac Connect customers to Trimble Identity by the end of 2025. To ensure a smooth transition, we will inform you in advance about the activation date for Trimble Identi...
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Upgrade to Trimble Identity
Trimble Identity (TID) is the sign-in functionality used for fast, secure access to Trimble software products. Using multiple layers of high-level protection, TID safeguards your privacy and helps ...
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BuildingPoint Current Opportunities
BuildingPoint Australia is on a mission to revolutionise construction with Trimble’s industry-leading technology and we’re looking for passionate people to join us!Current Opportunities:🔹 Technica...
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FAQ – Understanding Ticket Status in the Support Portal
1. What do the different ticket statuses mean?Open – Your ticket has been received and is awaiting assignment to an agent.In Progress - Agent is working on your ticket.Awaiting Customer Response – ...
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FAQ - When an issue is identified
How We Manage Widespread Issues in the Support Portal When a large-scale issue affects multiple customers, our support team uses a structured approach to ensure clear and consistent communication. ...
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FAQ – Jobpac Connect Support Portal
1. Do I need to register to use the portal?Yes. If you haven’t registered yet, please follow the steps in our How to Register for Support article.2. Can I still access the old Viewpoint portal?Yes,...
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Upcoming Webinars
We’re always working on new ways to support your success with Jobpac Connect and Trimble technology.While there are no webinars scheduled at the moment, stay tuned we’ll be announcing new sessions ...
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Beyond Jobpac: Unlock the Power of Trimble Technologies
If your company is currently evaluating new technology to enhance your construction workflows, we encourage you to get in touch.Beyond Jobpac Connect, Trimble offers a wide range of integrated hard...
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Stay Connected with BuildingPoint
We encourage you to stay informed about the latest news, innovations, and insights from BuildingPoint by following our official LinkedIn page: https://www.linkedin.com/company/buildingpointausFurth...
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Submitting Feature Requests for Jobpac Connect
Important update All Jobpac Connect product ideas and feature requests are now managed through the Trimble Network. As part of this change, the following Suggestion Boxes are now read‑only: Jobpa...