Articles in this section

What Happens If You Submit Twice or Retry Incorrectly

What happens if you submit twice or retry incorrectly

It can be tempting to retry a submission if something doesn't look right. However, submitting multiple times without understanding the outcome of a previous attempt can lead to duplicates, incorrect data, or inconsistent results.


What can happen

Same contribution submitted more than once
Super payments may be duplicated
Corrections may overwrite or conflict with existing data
STP or payment records may become inconsistent

Why this happens

Uncertainty about whether a submission succeeded
Retrying before reviewing confirmation or error messages
Reprocessing payroll without adjusting previous results
Generating new files without checking existing submissions

What to do instead

1Confirm the outcome of your original submission before retrying
2Review any messages or validation results carefully
3Only reprocess or resubmit when you are confident it is required
4Make corrections deliberately rather than repeating the same process

Repeating a process without understanding the outcome can create more issues than it resolves. Check results before retrying.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.