When an employee changes their super fund, there are specific steps you must complete before contributions can be processed to the new fund.
| Contributions sent to an unverified fund may be rejected, causing delays that breach the 7-day deadline. |
| Member Verification (MVR) is required before contributions can be made to a new fund. |
What to do when an employee changes funds
1 Update the employee's super fund details Ensure the new fund's ABN, USI, or ESA (if SMSF) are correct and complete in your payroll system |
2 Run Member Verification (MVR) for the new fund MVR confirms the employee is a valid member of the new fund. Upload the MVR file to your clearing house and wait for a successful response before proceeding. |
3 Process contributions to the new fund Once MVR is confirmed, process contributions to the new fund as normal. Do not process contributions to the old fund after the change is effective. |
Common mistakes to avoid
✕ Processing contributions before MVR is complete — this risks rejection |
✕ Leaving old fund details active — contributions may go to the wrong fund |
✕ Not updating fund details before the next pay run |
If switching to a Self-Managed Super Fund (SMSF)
You will need the following details before updating the fund and running MVR:
| BSB and account number | Account name |
| Electronic Service Address (ESA) | Fund ABN |
MVR is also required for new employees before their first contribution is processed — not only for fund changes.
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