Simona Riftin
Articles
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Jobpac Connect Version 2025.3.0
BuildingPoint & Trimble are excited to announce the third major release of Jobpac Connect for 2025. This update includes scheduled downtime, new mobile features, authentication enhancements, and ea...
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Support Contact for Jobpac Connect
📞 02 9492 4125🕗 8:00 AM – 5:00 PM AEST, Monday to Friday Please raise a ticket via Submit a request once you are logged in
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FAQ on Upgrading to Trimble ID
Here are answers to some of the most frequently asked questions about upgrading to Trimble ID, where Jobpac Connect customers will have Trimble ID sign-on enabled, and both classic and VPID sign-on...
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Prepare for the Upgrade to Trimble ID (TID)
We plan to transition all Jobpac Connect customers to Trimble Identity by the end of 2025. To ensure a smooth transition, we will inform you in advance about the activation date for Trimble Identi...
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Upgrade to Trimble Identity
Trimble Identity (TID) is the sign-in functionality used for fast, secure access to Trimble software products. Using multiple layers of high-level protection, TID safeguards your privacy and helps ...
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BuildingPoint Current Opportunities
BuildingPoint Australia is on a mission to revolutionise construction with Trimble’s industry-leading technology and we’re looking for passionate people to join us!Current Opportunities:🔹 Implemen...
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FAQ – Understanding Ticket Status in the Support Portal
1. What do the different ticket statuses mean?Open – Your ticket has been received and is awaiting assignment to an agent.In Progress - Agent is working on your ticket.Pending – We’re waiting on mo...
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FAQ - When an issue is identified
How We Manage Widespread Issues in the Support Portal When a large-scale issue affects multiple customers, our support team uses a structured approach to ensure clear and consistent communication. ...
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FAQ – Jobpac Connect Support Portal
1. Do I need to register to use the portal?Yes. If you haven’t registered yet, please follow the steps in our How to Register for Support article.2. Can I still access the old Viewpoint portal?Yes,...
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Upcoming Webinars
We’re always working on new ways to support your success with Jobpac Connect and Trimble technology.While there are no webinars scheduled at the moment, stay tuned we’ll be announcing new sessions ...