Simona Riftin
Articles
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Jobpac Chatbot – FAQ
Using Jobpac AssistantJobpac Assistant is an AI-powered tool designed to help you quickly find answers to Jobpac questions using official documentation and release notes.What can Jobpac Assistant d...
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Jobpac Connect Version 2025.3.0
BuildingPoint & Trimble are excited to announce the third major release of Jobpac Connect for 2025. This update includes scheduled downtime, new mobile features, authentication enhancements, and ea...
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Support Contact for Jobpac Connect
📞 02 9492 4125🕗 8:00 AM – 5:00 PM AEST, Monday to Friday Please raise a ticket via Submit a request once you are logged in
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FAQ on Upgrading to Trimble ID
Here are answers to some of the most frequently asked questions about upgrading to Trimble ID, where Jobpac Connect customers will have Trimble ID sign-on enabled, and both classic and VPID sign-on...
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Prepare for the Upgrade to Trimble ID (TID)
We plan to transition all Jobpac Connect customers to Trimble Identity by the end of 2025. To ensure a smooth transition, we will inform you in advance about the activation date for Trimble Identi...
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Upgrade to Trimble Identity
Trimble Identity (TID) is the sign-in functionality used for fast, secure access to Trimble software products. Using multiple layers of high-level protection, TID safeguards your privacy and helps ...
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BuildingPoint Current Opportunities
BuildingPoint Australia is on a mission to revolutionise construction with Trimble’s industry-leading technology and we’re looking for passionate people to join us!Current Opportunities:🔹 Implemen...
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Register for a Jobpac Connect Support Account
Step 1: Fill in the Support Access Request FormBefore you can submit a support ticket via our Help Center, you’ll need to register for a Jobpac Connect Support Account: Support Access Request Form...
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Accessing and Managing Your Support Account
Once you've successfully registered your Jobpac Connect Support Account, you'll need to sign in each time you submit a ticket.Go to the BuildingPoint Help Center Homepage and click Submit a request...
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FAQ – Understanding Ticket Status in the Support Portal
1. What do the different ticket statuses mean?Open – Your ticket has been received and is awaiting assignment to an agent.In Progress - Agent is working on your ticket.Pending – We’re waiting on mo...